E-Business Index Report 2019 shows that there are still remaining obstacles for the breakthrough in the upcoming period. The biggest ones include lack of consumer confidence in online buying and selling, limitations in logistics services – last mile delivery – orders completion, especially the wide digital divide amongst regions.
Vietnam eBusiness Index 2018 was built based on the survey conducted nationwide in late 2017. This survey was carried out in the context of e-commerce’ rapid growth and the approval of the Prime Ministry on the Master Plan for E-commerce Development termed 2016-2020.
After 20 years appearing in Vietnam, the Internet has made deep and wide impacts on social-economy. Since the formation of e-commerce in 2016, it jumped to the stage of booming development. According to VECOM’ evaluation, Vietnam’ e-commerce growth rate in 2017 was at 25% and it is predicted to remain high for next 3 years 2018-2020.
Vietnam eBusiness Index 2017 was built based on the survey conducted nationwide in late 2016. This survey was carried out in the context of e-commerce’ rapid growth and the approval of the Prime Ministry on the Master Plan for E-commerce Development termed 2016-2020.
Based on the practice of making reports in previous years and current level of national and local e-commerce development, this year the methodology put more focus on the situation of domestic and foreign domains registration and usage, in the correlation with income per capita and number of local enterprises. Localities with low figures of infrastructure and human resource capacity without clear potential to change in short term was not involved in the survey.
To ensure competency and ease of comparison, E-Business Index 2014 is basically built on the same method as two previous years. However, for new business online trend, this year’s index has taken into account business practices on mobile devices and social networks. Along with the index of the last two years, the E-Business Index 2014 showed a significant difference in the e-commerce field among locals.
EBI 2013 was built on the basis of the survey on more than three thousand businesses in the country. The result showed that in 2013 e-commerce continued to grow steadily, penetrated into all areas of business, had a close connection with information technology and communication and became one of the pillars of the process of building information society and knowledge economy in our country.
2013 witnessed significant progress of various types of online transactions between businesses and businesses (B2B) and businesses and consumers (B2C). The level and efficiency of email use by businesses have stepped up compared to 2012 with 83% of businesses using email to receive orders. This rate of 2012 is 70%.
Until 2012, there were a number of Departments of Industry and Trade actively surveying e-commerce application situation in the locality. However, these surveys hardly conducted annually without a unified method so that the results have not been disseminated and widely used. In that context, E-business Index (EBI) helped locality have an overview of the development of e-commerce in the country as well as at its local.