EBI-2019Author : VietNam E-Commerce Association

Publishing year : 2019

Format : PDF


After eight consecutive years, the Vietnam E-Business Index (EBI) has become a reliable source of information reflecting the current situations, notable issues and the developing trend of e-commerce both nationally and locally. This contributions helped to establish the policies, laws, state management, and business activities.
In 2018, Vietnam E-commerce continued to develop comprehensively with a growth rate of over 30%. With a rapid and continuous growth since 2015, it is believed that the target of $10 billion dollars of enterprises with consumers by 2020 which is stated in the E-commerce Development Master Plan for 2016 – 2020 period will be met.
However, the E-Business Index Report 2019 shows that there are still remaining obstacles for the breakthrough in the upcoming period. The biggest ones include lack of consumer confidence in online buying and selling, limitations in logistics services – last mile delivery – orders completion, especially the wide digital divide amongst regions.
From the survey results of thousands of local enterprises and related information, E-Business Index 2019 illustrates that the Digital divide amongst regions has not shown signs of decreasing but the other way around. This detection since 2014 has been known by many e-commerce state management agencies and enterprises. Since 2015, the E-commerce Association has proactively proposed some specific solutions and actions to gradually narrow this gap. These proposals have received support from several localities and members. The E-Commerce Association will continue to consult and connect with state management agencies, professional organizations, and businesses in order to promote the rapid and sustainable
development of our e-commerce in 2019-2025 period.

With all due respect, Vietnam E-commerce Association announce the publication of Vietnam eBusiness Index 2019 Report. All comments are welcome in contribution to making a better report in following years.