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26-01-2021

VOMF 2018 discusses effectiveness of Chatbot

Chatbot, an automatic chatting app, has proven its efficiency in business activities, helping enterprises save costs and time in sales and creating more benefits, heard participants at the Vietnam Online Marketing Forum (VOMF) 2018 The Chatbot app was the highlight of VOMF 2018, held in HCMC on August 15 by the Vietnam E-Commerce Association (VECOM). Le Thiet Bao, Omni channel director at Nguyen Kim Trading JSC, said that employing Chatbot would help enterprises save costs and time and enhance sales. Chatbot is designed with a range of features, enabling enterprises to serve various groups of customers. Bao noted that despite Chatbot’s multipurpose function,...