Vietnam E-Business Index 2014 Report

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To ensure competency and ease of comparison, E-Business Index 2014 is basically built on the same method as two previous years. However, for new business online trend, this year's index has taken into account business practices on mobile devices and social networks. Along with the index of the last two years, the E-Business Index 2014 showed a significant difference in the e-commerce field among locals. This finding will have a profound effect on the Internet and e-commerce policy-making agencies at the central and local levels and enterprises. Digital opportunity brings great benefits to society but how to narrow the digital gap in general and e-commerce, in particular, is a big challenge for related parties in the next period. It is necessary to have suitable policies and solutions for poor provinces, rural areas, remote areas, ethnic minorities to catch up with benefits from e-commerce and shorten the distance among locals rather than its presence in some big cities.

Vietnam E-Commerce Association (VECOM) would like to express the gratitude toward all agencies, organizations, enterprises, and individuals who have supported in building E-Business Index 2014. Many Departments of Industry and Trade have enthusiastically supported the Association in investigating the e-commerce application situation in the locality, especially the Departments of An Giang, Bac Ninh, Binh Dinh, Ca Mau, Da Nang, Ha Nam, Ha Tinh, Hai Phong, Kien Giang, Nghe An, Quang Ngai, Thua Thien-Hue, Tuyen Quang, Yen Bai. Vietnam E-commerce and Information Technology Agency which belongs to Ministry of Industry and Trade has directed and supported regarding expertise in the process of implementing this task.

The E-Commerce Index 2014 could have not been completed without the effective support from Google Asia Pte., Vietnam Post Corporation (VnPost), Epicor Group, Vietnam Technological and Commercial Joint Stock Bank (Techcombank), Vietnam E-Commerce Development Center (Ecomviet), Viet Nam Internet Network Information Center (VNNIC), Foreign Trade University and companies such as Lingo, NetNam, MediaPost. Standard system in Vietnam e-commerce transaction (Safeweb) has provided many suggestions on assessing safe transactions and protecting personal information methods. VECOM would like to thank enterprises over the country for providing objective information related to the situation of e-commerce application at their enterprises by answering survey forms. Many media agencies and Businessman and Market Magazine have actively cooperated with the Association in spreading the Index to multiple targets.

Vietnam E-commerce Association hereby would like to present Vietnam E-Business Index 2014 Report and welcome all comments to better implement this mission in the next years.

VECOM