After eight consecutive years, the Vietnam E-Business Index (EBI) has become a reliable source of information reflecting the current situations, notable issues and the developing trend of e-commerce both nationally and locally. This contributions helped to establish the policies, laws, state management, and business activities.
In 2018, Vietnam E-commerce continued to develop comprehensively with a growth rate of over 30%. With a rapid and continuous growth since 2015, it is believed that the target of $10 billion dollars of enterprises with consumers by 2020 which is stated in the E-commerce Development Master Plan for 2016 - 2020 period will be met.
However, the E-Business Index Report 2019 shows that there are still remaining obstacles for the breakthrough in the upcoming period. The biggest ones include lack of consumer confidence in online buying and selling, limitations in logistics services – last mile delivery - orders completion, especially the wide digital divide amongst regions.
We are honored to introduce the Vietnam E-Business Index Report 2019 and welcome any suggestions to better implement of this task in the following years.